| ST. LEONARD
Resident/Family Member Survey - June 2005
Health and Rehabilitation Center at St. Leonard
Percent Returned: 60% |
SD I strongly disagree with this
statement
D I disagree with this statement
N I neither agree nor disagree with this statement
A I agree with this statement
SA I strongly agree with this statement |
| 1. I was told and shown a sufficient
amount about the facility and its programs prior to or upon move-in. |
1 |
1% |
4 |
6% |
9 |
13% |
21 |
30% |
35 |
49% |
1 |
1% |
| 2. The staff members asked
for information and advice concerning the background and the best
possible way to care for me or my family member. |
0 |
0% |
1 |
1% |
4 |
6% |
31 |
44% |
34 |
48% |
1 |
1% |
| 3. I feel welcome when I visit
the facility |
1 |
1% |
1 |
1% |
0 |
0% |
21 |
30% |
48 |
68% |
0 |
0% |
| 4. I feel safe at this facility |
0 |
0% |
0 |
0% |
0 |
0% |
19 |
27% |
50 |
70% |
2 |
3% |
| 5. The facility strongly promotes family
involvement. |
0 |
0% |
2 |
3% |
2 |
3% |
23 |
32% |
42 |
59% |
2 |
3% |
| 6. I feel that staff effectively manages
my pain. |
0 |
0% |
0 |
0% |
8 |
11% |
20 |
28% |
38 |
54% |
5 |
7% |
| 7. My spiritual need is being met. |
0 |
0% |
1 |
1% |
3 |
4% |
27 |
38% |
38 |
54% |
2 |
3% |
| 8. I know whom to contact in
the facility whenever a question or concern arises. |
2 |
3% |
2 |
3% |
7 |
10% |
18 |
25% |
40 |
56% |
2 |
3% |
| 9. When I have had a question
or concern, the matter has been resolved quickly and to my satisfaction. |
1 |
1% |
1 |
1% |
4 |
6% |
26 |
37% |
38 |
54% |
1 |
1% |
| 10. The facility is clean and
has an attractive, pleasant appearance. |
0 |
0% |
0 |
0% |
1 |
1% |
31 |
44% |
39 |
55% |
0 |
0% |
| 11. The taste and appearance
of the food at the facility meets my expectations |
2 |
3% |
4 |
6% |
6 |
8% |
31 |
44% |
27 |
38% |
1 |
1% |
| 12. The quality of care given
to me or my family member meets my expectations |
0 |
0% |
2 |
3% |
1 |
1% |
31 |
44% |
37 |
52% |
0 |
0% |
| 13. Overall, I am satisfied
with St. Leonard. |
0 |
0% |
2 |
3% |
0 |
0% |
27 |
38% |
42 |
59% |
0 |
0% |
 |
| Would you recommend St. Leonard
to a friend? |
Yes: |
69 |
97% |
No: |
2 |
3% |
N/A |
0 |
0% |
|
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CCAC
Accreditation (PDF)